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Privacy Policy

Effective Date: 7 August 2026

Your privacy matters to us. This Privacy Policy explains how SUCU Radio SA (“SUCU Radio SA”, “we”, “our”, or “us”) handles information in connection with the SUCU Radio SA mobile application (“App”) and related digital services.

SUCU Radio SA is a division of SUCU Media Group (Pty) Ltd, a South African media and content company.

1. Information We Collect

The SUCU Radio SA App is primarily designed to provide live radio streaming and digital media content.

We may receive information that you voluntarily provide when you contact us, request support, submit feedback, or communicate with us.

The App may also process limited technical information required for the operation, security, stability, and performance of the service, such as information relating to network connectivity and technical operation.

We do not intentionally request sensitive personal information through the App unless it is necessary for a specific service and you voluntarily provide it.

2. How We Use Information

Provide and maintain the SUCU Radio SA App.
Deliver live radio streaming and digital media services.
Respond to enquiries, feedback, and support requests.
Maintain the security and reliability of our services.
Diagnose and resolve technical problems.
Improve the performance and functionality of our services.
Comply with applicable legal and regulatory requirements.

3. Advertising

SUCU Radio SA may provide advertising or promotional content within the App.

Where third-party advertising services are used, those providers may process information in accordance with their own privacy policies and applicable laws.

We do not sell or rent your personal information to advertisers.

4. Third-Party Services

The App may use third-party services that are necessary to operate, maintain, secure, or improve the App.

Third-party service providers may process limited information in accordance with their own privacy policies and applicable requirements.

The App may also contain links to third-party websites or services. We are not responsible for the privacy practices of third-party services and encourage users to review their privacy policies.

5. Sharing of Information

We do not sell, rent, or trade users’ personal information.

Information may be disclosed where reasonably necessary:

To service providers assisting us with operating our services.
To comply with applicable laws, regulations, court orders, or lawful requests.
To protect the rights, safety, security, and property of SUCU Radio SA, SUCU Media Group, our users, or the public.
In connection with a merger, acquisition, restructuring, or transfer of business assets.

6. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

7. Children’s Privacy

The SUCU Radio SA App is intended for a general audience and is not specifically directed at children.

We do not knowingly request personal information from children where such collection is prohibited by applicable law.

If we become aware that personal information has been collected from a child without the required legal consent, we will take reasonable steps to address and delete such information where appropriate.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where applicable.
Withdraw consent where processing is based on consent.
Raise a privacy-related concern with us.
Lodge a complaint with the relevant regulatory authority where applicable.

To exercise your rights, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our App, services, business practices, or applicable legal requirements.

Any changes will be published on this page together with an updated Effective Date.

We encourage users to review this Privacy Policy periodically.

10. Contact Us

SUCU Radio SA
A division of SUCU Media Group (Pty) Ltd

Address: 706 Missouri Crescent, Cosmo City, Randburg, Johannesburg, RSA - 2188

Website: https://sucuradio.sucumediagroup.co.za

Privacy Policy: https://sucumediagroup.co.za/privacy-policy.html

Email: sucuradio@sucumediagroup.co.za

For privacy-related questions, requests, or concerns, please contact us using the email address above.